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APH
Airport Parking & Hotels
Which? Recommended Provider

Customer reviews

Location

Address:
Gatwick Airport Horley
Gatwick RH6 0NP

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

If you are using the M23 turn off at Junction 9 or follow signs to your departure terminal. On arrival, follow these instructions:

North Terminal: Follow signs to ‘Passenger Drop Off’ at North Terminal and keep in the right hand lane. Go to the far end using the lane closest to the Sofitel/Premier inn where an I Love Meet and Greet uniformed driver will meet you in the Approved Operator bay. Postcode: RH6 0PJ

South Terminal: Follow signs to ‘Passenger Drop Off’ at South Terminal and keep in the right hand lane. Head to the far end where an I Love Meet and Greet Uniformed driver will meet you in the Approved Operator lane. Postcode: RH6 0NP

Arrival instructions

Meet and greet couldn’t be easier:

  1. When you are ten minutes away call the APH Meet & Greet Forecourt team on the number provided.
  2. Drive to the designated meeting point.
  3. A uniformed I Love Meet and Greet chauffeur will be waiting to take your car.
  4. Head into the terminal and enjoy your holiday.

Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.

Return instructions

Picking up your car is just as easy:

  1. Call the APH Meet & Greet Forecourt team on the number provided as you collect your luggage.
  2. Walk to the terminal forecourt.
  3. Your car will be waiting and ready to go.

After calling ILMAG, please proceed directly to your vehicle collection to avoid any potential charges. 

Important information

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible.

  • You are required to leave your keys, your vehicle will be securely relocated by I Love Meet and Greet.
  • For last minute booking changes from the day before arrival, contact I Love Meet and Greet on 01293 824 221.
  • Gatwick Airport forecourt charges are included, any penalty notices must be reported to customer.services@ilovemeetandgreet.co.uk,
  • This service is provided by I Love Meet and Greet.

Security

You can travel with confidence knowing your vehicle is in safe hands at APH Gatwick Park and Ride. The facility is equipped with security lighting, perimeter fencing, barrier controls, CCTV monitoring and regular patrols, all working together to keep your car protected at all times.

The car park is staffed 24 hours a day, 365 days a year, ensuring your vehicle remains safe and secure for the duration of your trip.

Disabled facilities

On-site staff are available to assist with luggage and provide support for passengers with mobility needs, helping to make your journey as smooth as possible.

Accessible shuttle buses are available for passengers with reduced mobility, ensuring comfortable transfers to and from the terminal. Assistance is available 24 hours a day from on-site staff if required.

Vehicle restrictions

  • Only standard vehicles are accepted, including cars and minibuses with up to 9 seats.
  • Taxis are not permitted at any I Love Meet and Greet car park.
  • Larger vehicles, commercial vehicles and vans are not accepted.
  • Vehicle size restrictions apply, if unsure, please check in advance with the service provider.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.